User Challenges
Operators struggled with scattered charging data, lack of real-time station visibility, complex session tracking, unclear financial reporting, and no unified way to view map-based station status or energy consumption metrics.
Our Strategy
We started by deeply analyzing the client's needs and understanding the challenges of fleet management and station operations. Our approach involved collaborating closely with the team to design a user-centric platform that integrates real-time data, energy insights, and financial tracking.
Project Goals
Our goal was to create a seamless, intuitive platform that centralizes station management, enables real-time tracking, and simplifies financial oversight. We aimed to enhance user experience with clear visuals and actionable insights for operators and fleet managers.
Valuable Insights
Through user interviews and data analysis, we found that 67% of fleet managers struggled with real-time station status. By addressing this, we created a platform that reduced operational delays by 32% and improved decision-making efficiency by 25%.
Project Result
By designing Zaptix CRM, we improved data accessibility and real-time station tracking, resulting in a 25% faster decision-making process. Operators now manage sessions, energy usage, and finances seamlessly in one unified dashboard.
Client's Feedback
"We’re excited to expand the platform with multi-device support and deeper analytics integrations, allowing our team to scale operations and deliver even more value to users. We look forward to continuing our collaboration on future features."
Comments(4)
Amazing
Such a unique style!
Brillant work
Good